Return Policy
We aim to ensure your complete satisfaction. If you're not entirely happy with your purchase, you have the option to request a return within 30 days of receipt. Please be aware that in certain cases, such as if the item was mistakenly ordered, if it's the incorrect size for your desk, or if the wrong item was ordered by you, we may ask you to cover the return shipping fees. It's important to note that custom or personalized pads are generally non-returnable. However, if your custom item arrives damaged or if there's been an error on our part, we will accept a return. Our goal is to make your return process smooth and straightforward, ensuring a hassle-free experience for you.
- 30-Day Return Window: You can request a return within 30 days of receiving your item.
- Return Shipping Fees: In cases where an item was mistakenly ordered, doesn’t fit your desk size, or the wrong item was ordered by you, we may ask you to cover the return shipping fees.
- Custom or Personalized Pads: Please note that custom or personalized pads are generally non-returnable. However, if your custom item is damaged or there has been a mistake on our part, we will happily accept a return.
- Aim for Smooth Returns: We strive to make your return process as easy and hassle-free as possible.